Your Privacy Matters

At Townsend & Renaudon, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.  

 

Information We Collect

We may collect the following types of personal information:  

• Personal Information: Name, email address, phone number, and postal address.

• Professional Information: Job title, company name, and industry.

• Inquiry Details: Information about your specific inquiry or project.

 

How We Collect Information

We primarily collect information through the following methods:

• Directly from You: When you contact us through our website, email, or phone.

• Automatically: Through the use of cookies and similar technologies to track website usage and preferences.

 

How We Use Your Information

We use your personal information for the following purposes:

• Responding to Inquiries: To address your questions, concerns, or requests.

• Providing Services: To deliver the services you have requested, such as architectural design or surveying.

• Improving Our Services: To analyze website usage and customer feedback to enhance our offerings.

• Marketing and Communication: To send you relevant information, newsletters, and updates about our services.

 

Sharing Your Information

We may share your personal information with third-party service providers who assist us in delivering our services, such as:  

• IT Service Providers: For website hosting and maintenance.

• Marketing and Analytics Tools: To track website traffic and user behavior.

We will only share your information with these third parties if they agree to protect your data in accordance with this Privacy Policy.

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Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:  

• Encryption: Protecting sensitive information through encryption technologies.  

• Access Controls: Limiting access to personal information to authorized personnel.

• Regular Security Reviews: Conducting regular security assessments to identify and address potential vulnerabilities.

 

Your Rights

You have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request erasure of your personal information.

• Object to processing of your personal information.

• Restrict processing of your personal information.  

• Data portability.

To exercise these rights, please contact us using the information provided below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website.  

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.